Wide Format Imaging

Cygnus Business Media
Updated: July 8th, 2008 05:27 PM GMT-05:00


The Business of Business Management Software

The Sepialine Suite also includes comprehensive management and reporting tools, and centralized push installation capabilities that have proven popular with administrators, reprographers, and on-site service providers.

Q. What are your customers demanding?
A. Ease of use. They want to be up and running with new solutions quickly, and they want ongoing maintenance to be easy. Sepialine addresses those demands by designing our software be familiar in look and feel.

Q. What trends do you see occuring in this market?
A. Cost tracking and accounting is maturing, and is growing from a ?nice-to-have? feature to a ?must-have? feature in order to remain competitive.

Customers are thinking much more globally about tracking as part of an overall business strategy. As a result, customers are expanding the scope of their tracking systems. Savvy customers not only want to track all of their print, copy, scan, and fax activity, but they also want things like computer file storage, equipment usage, online service subscriptions?anything that costs, customers want it tracked.