In response to the July 17 Print Industry Advisory Forum, Adobe will remove the "Send to FedEx Kinko's" service and functionality, currently available to US customers, in Adobe Reader and Adobe Acrobat. The versions of Adobe Reader and Acrobat that are scheduled to be released in October will not contain the feature. The company is implementing these changes as quickly as they can. However, time is required to write and test the software. According to Adobe, Adobe Reader and Acrobat are critical pieces of software for tens of millions of customers and the company has to be sure the software delivered is up to its usual quality.
Adobe originally announced the FedEx Kinko's features on June 6, 2007 and decided to remove them from Adobe Reader and Acrobat following a meeting and getting feedback from print service providers. Moving forward Adobe is setting up a Print Advisory Council to investigate how best to integrate third party print services into Adobe products, as more partners invest in online print infrastructures.
According to Adobe, FedEx Kinko's has been exemplary in this process. They understand the reasons behind the decision and the implications to the broader print service provider industry.
The agreement with Adobe to include a FedEx Kinko’s print button on select Adobe software and FedEx Kinko's will continue to offer direct print capability in Adobe Reader to its customers through downloads from the FedEx Kinko's website beginning in October. Those who visit fedexkinkos.com and fedex.com to download the Adobe Reader version with the FedEx Kinko's feature will have access via the Web to the network of 1,400 office and print centers around the United States.
Adobe's revenue expectations from this functionality were not expected to be material and this change will have little to no impact on Adobe's financial results. Adobe will make no revenue from this new arrangement.

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